Construct

Item Code

Items

Cronbach’s Alpha

General Consumer Insights (GCI)

GCI1

Tastes

0.93

GCI2

Preferences

GCI3

Perceptions

GCI4

Emotions

GCI5

Beliefs

GCI6

Motivations

Purchasing Patterns According to Generational Consumer Insights (PCI)

PCI1

Personal tastes

0.87

PCI2

Sensory experience at the point of purchase

PCI3

Good service experience

PCI4

Motivations by brand

PCI5

Motivations by quality

PCI6

Motivations by promotions

PCI7

Unexpected desires in products or services not sought

PCI8

Impulse at the time of purchase

PCI9

Satisfaction with the purchase made