| Service assessment | Subject of assessment | Correlation | Regression | |||||
| r= | sig. | ß | R2 | F | sig. | df | ||
| Factors that affects overall patient perception regarding quality of services in hospital wards! | Doctor works and average grade given by patients (8.4). | 0.698 | 0.000 | 0.516 | 0.614 | 10.482 | 0.000 | 17 |
| Nursing work and average grade given by patients (8.8). | 0.554 | 0.000 | ||||||
| The length of time spent by doctor with patients. | 0.205 | 0.000 | ||||||
| The quality of advice given by ward doctors. | 0.303 | 0.000 | ||||||
| The quality of advice given by ward nurses. | 0.367 | 0.000 | ||||||
| Overall work conditions of hospital units. | 0.39 | 0.000 | ||||||
| Patient satisfaction regarding ward hygiene! | 0.422 | 0.000 | ||||||
| Patient satisfaction regarding hygiene of toilets in the hospital wards. | 0.406 | 0.000 | ||||||
| Easiness of access to all hospital facilities. | 0.205 | 0.000 | ||||||
| Factors that affects patient satisfaction regarding ward conditions! | Level of hygiene in the wards! | 0.435 | 0.000 | 0.434 | 0.641 | 10.605 | 0.002 | 17 |
| Level of hygiene in the ward toilets! | 0.621 | 0.000 | ||||||
| The level of privacy in the wards and toilets! | 0.485 | 0.000 | ||||||
| The level of patient satisfaction with the hospital administration! | 0.446 | 0.000 | ||||||